Boarding Requirements

Your cat must be vaccinated against cat flu with the annual vaccination that needs to have been administered within 12 months of the boarding departure date. Kittens need to be over 12 weeks old and have 3 vaccinations. Desexing is a requirement for boarding with us, with the exception of kittens under 6 months old. We ask that you administer an effect flea treatment prior to arrival; otherwise, if any evidence of fleas is found, we apply an Advantage treatment for $20.

Rates

We charge our rates per day or part thereof (not per night):

1 cat $27 (single pen)
2 cats $46 (double pen)
3 cats $58 (double pen)
We have pricing for larger cat families depending on the pen configuration.
Public holiday surcharge of $5 per cat.
Discount of 10% for stays of 29 days or more.

Deposits and Payment

For bookings over $600 we require a 50% deposit at the time of check in.
Payment in full is on departure for all bookings.
Please let us know asap if your plans change, we don’t charge a cancelation fee.

Feeding and Water

Cats are fed a minimum of twice per day. We feed dry food in the morning and wet food at night. Our dry food is Advance or Blackhawk, and our wet food is roo mince, tuna or Whiskas. If your cat is on a special diet or fussy, you can provide your own food. Our team record and monitor daily eating and toileting. Water is monitored daily. Our pens don’t have a power point for plug in water fountains.

Toileting

We supply Breeders Choice cat litter and change it daily and as required. We stock a selection of litter tray sizes to suite all cat’s needs. Some cats have unique toileting habits and there is no issue to accommodate them.

Pens

Each cat has its own pen and doesn’t mix with other cats. Our pens are walk in with two levels to create a private, comfortable bedding area, and we provide everything needed for a comfortable stay. You may bring along bedding or favorite toys if you wish. (No scratch posts or bulky items that will clutter the floor area.) We have tailored options available for:

Cats with mobility issues
Special needs
Extra privacy
Multi cat families

Times

Drop-off and pick-up times are:

Monday – Saturday 8:00 am to 12:00 pm and 1:30 pm to 5:30 pm
Sunday – 10:00 am to 3:00 pm
Public Holidays – 8:00 am to 3:00 pm

Please allow a minimum 10 minutes for check in. Please bring your cat in a secured carrier. We will label and store it here for you.

Medication and Veterinary Care

Please contact us to discuss your cat’s medical needs. We can administer most forms of medication; however, we do not provide injections. If your cat becomes ill or needs veterinary care, we will contact you and advise of treatment required. We use a mixture of vets including a mobile vet, House Calls for Pets, the local vets in the area, and Care Emergency in Collingwood. All costs incurred for vet care and treatment will be at your expense.

Holiday Bookings

We recommend you make a book well in advance for the holiday periods. Over Christmas there is a minimum stay of seven days and four days over Easter. In September we confirm all dates for Christmas and ask for a $100 nonrefundable deposit.